Is Rudeness Really on the Rise?

It’s no secret that rudeness takes center stage in a lot of of conversational arenas these days, but is it really on the rise or is it just something new to complain about? We don’t have to look very far to get the answer.  When my daughters were young, they would go trick or treating with the neighborhood kids. As I stood at the front door to hand out candy, I would watch the other kids run from house to house to get their tasty treats. Many times, a parent would stand on the street in front of a house...

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6 Ways Communication Can Build a Healthy Workplace

  Creating a healthy work environment is a hot topic for leaders today.  More than just the right thing to do for employees and the patients they serve, studies show that creating a healthy work environment increases retention, saves organizations money, and protects patients’ lives.   A healthy work environment increases retention, saves organizations money, and protects patients’ lives. Click to Tweet   Trust me. Creating a healthy work environment isn’t just a warm and fuzzy initiative dreamed up by a bunch of right-brained humans; it’s a logical and profitable strategy, especially in healthcare. So how do you know...

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3 Military Mindsets That Can Transform Your Healthcare Team

  If I walked into your unit right now and asked every employee what the mission of your unit was, I would probably get a dozen different answers. For some nurses, their goal might be to get everything done on their task list. For others, it might be to care for patients as if they were their own precious family. But as you know, for a few, their goal is to do the least amount possible, get the easiest patients, and not get any admissions! I once worked with a nurse whose primary goal during a 12-hour shift was NOT...

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Why Trust Is a Must For Nurse Leaders

  Have you given much thought to the role that trust plays in nursing lately? The public has ranked registered nurses as the most trustworthy people on the planet for years now, and for good reason. We were the one holding their uncle’s hand when he found out the cancer had come back. We’re the one who stitched up their son after his fall from the legendary tree at grandma’s house. We helped their brother with his breathing treatments after the car wreck he was lucky to walk away from. We assisted in bringing their niece into the world....

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Bullying & the 3 P’s

Let’s face it; bullying is awful. Nobody likes to be yelled at, made to feel incompetent, or treated with disrespect in the work place. However, the healthcare environment can be extremely stressful and unpredictable, requiring quick action, which can sometimes lead to folks coming across as either snarky or barky.  High stress can also lead to disruptive behaviors. While some might just say, “suck it up buttercup”, the effects of disruptive behaviors reach far beyond the medical staff. Disruptive behaviors among healthcare employees ultimately reach the patients we serve. According to a report noted in FierceHealthcare, a 2013 study...

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7 Traits of Super Star Nurses

I was recently asked to make a recommendation for a client, and the CNO sent me a message which said “hopefully you’ll find us a superstar!” This got me thinking – what is it that makes someone a superstar employee? Every company has its superstar employees who seem to get more done, get better results, give a better service in a shorter time scale than their colleagues. I’m very fortunate to have worked with a good number of super star nurses, but what makes a nurse stand out from the rest and take their career to the next level?...

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How Bullies Use Exclusion In The Workplace & What You Can Do About It

No one likes to feel excluded – especially at work – but exclusion plays a bigger role than we may think in the workplace. Pot Luck Sundays were the highlight of everyone’s week. After all, who doesn’t love food! The medical surgical GI unit instituted Pot Luck Sundays as an initiative to improve staff morale and inject some socialization into the workplace. The unit had high turnover and poor employee engagement scores and hoped getting the staff together over a meal would help. Pam had worked on the unit for 6 months but never really felt like she fit...

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15 Building Blocks for Successful Nursing Practice

I’ve never thought of myself as a coach (even though I used to offer career coaching as a service). However, when I think about it, I’ve been “coaching” for decades. And so have you. As nurses, we coach our patients to be more compliant with their treatments. As preceptors, we coach our new nurses by helping them transition into professional practice. As nurse leaders, we coach our employees by creating environments where they can excel clinically and professionally. As nurse leaders, let's coach our employees by creating environments where they can excel clinically and… Click to Tweet Nurses coach...

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Creating Sacred Spaces In Healthcare

We are hearing more and more about disruptive behaviors in healthcare and how they impact the work environment, retention, AND patients. I’ve surveyed thousands of nurses over the years about the types of disruptive behaviors they’ve either experienced or witnessed in the workplace.  These behaviors range from eye rolling to actual physical violence.  Out of all of the behaviors listed (there are 15), the third most common behavior that nurses reported was being yelled at, openly criticized, or mocked in front of others. Unfortunately, many times the “in front of others” are patients. A few examples: “No matter how...

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10 Practical Ways to Spread Positivity in the Workplace

Are you working in a negative environment and want to be the one to step up or just want to spread a little positivity but you’re not sure where to start? Let me help. A recent study found that a positive work environment is the most important factor when calculating employee satisfaction. If you’re anything like me this news didn’t surprise you at all. A positive work environment not only benefits individual employees, but the business as a whole. It’s no secret that if people are happy where they work they’re more productive and less likely to make mistakes....

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CONTACT:

Renee Thompson
412.445.2653
renee@rtconnections.com
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