How To Partner With Human Resources To Prevent Workplace Bullying

It’s crucial for human resources and management staff to work together to protect their organization against workplace bullying! Here’s why. A nurse manager has been dealing with high turnover and poor retention because of one toxic person. This person, otherwise known as the queen bully, has been wrecking havoc on the unit for decades but her toxic behavior has never been addressed because she is so clinically competent. Finally, the manager has had enough and decides to terminate the queen bully but when she contacts human resources, she hits a brick wall. “Well, did you counsel this person?” “What...

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Why Being a Follower Isn’t as Bad as You Think

I think it’s safe to say that most of us have the tendency to attach the word follower to a negative connotation, but this is an ill-advised outlook in every arena, especially the business arena. And since healthcare is technically a BUSINESS, it applies here too. From small, locally owned restaurants to large healthcare conglomerates – all businesses have a hierarchy of followers and leaders. Companies are structured with leader roles (executives, directors, managers, etc.) and follower roles (staff), with the majority of the team members falling under the follower/staff category. This means the majority of the population is,...

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Nurse Bullying: What To Do When The Bullies Are The Support Staff

  As a new grad, Stacie was prepared to face nurse bullying from by the older, senior nurses. She learned about it in school, experienced it as a student during her clinical rotations, and even did her own search on the web to help “bully-proof” herself. She was prepared and confident that she could recognize AND address any attempts at “eating” her. What Stacie wasn’t prepared for was being bullied by the nursing assistant. Sandra was older, had been working as a nursing assistant on that unit for 35 years, and extremely competent in her role. Stacie introduced herself...

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Managing Different Generations? Here’s The Secret To Success!

Imagine an employee who brings enthusiasm and energy, shares fresh ideas and new approaches, displays wisdom that typically comes with years of experience, demonstrates unflagging loyalty to the organization and refuses to take “no” for an answer when pitching a breakthrough idea. Realistically, the chance of finding all these characteristics in a single employee is practically zero; however, these same desirable characteristics, and many more, can be found in today’s multi-generational workforce.   Talkin’ Bout My Generation   Four years ago I took a leap of faith and went back to the bedside. I made this decision because for...

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Why You Should Be Certified & 3 Steps to Build a Culture of Certification

I’ve been preparing nurses to pass nursing certifications exams for more than eight years now. Teaching these prep courses are some of my favorite courses to teach. However, throughout my years, I’ve heard grumbling from nurses who don’t see the value of certification. They just think certification is a “money maker” for the certifying body. These grumblers tend to be nurses who have been practicing for decades, who get snarky as they say, “I don’t need no stinkin’ certification to prove I’m competent!” YES! And they are correct. Certification does not PROVE a nurse is competent. Certification VALIDATES their...

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Turn Stress Into Finesse With The Right Mindset

The whole “stress-is-debilitating” mindset is definitely a self-fulfilling prophecy: stress reduces performance and adversely impacts health. However, individuals who have a different mindset and choose to view stress as enhancing rather than debilitating, find that stress INCREASES their performance and even improves their health. How do you Respond to Stress?  Most people believe that if you are stressed, you are less effective and productive. However, a series of studies conducted by a team of researchers led by Yale Ph.D. candidate Alia Crum (now a professor at Stanford) raised a thought provoking question: What if Stress is Debilitating Simply Because...

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Is High Stress to Blame for Nurse Bullying Behavior?

Have you ever worked with a coworker who is super nice and easy to work with as long as everything is quiet but immediately turns into Mr. Hyde when things get hectic? Shanice is typically friendly and a good team player. She’s been a nurse for just under 8 years and recently made the decision to get her BSN. Shanice has 4 kids, cares for her aging mom and rumor has it that her husband isn’t very supportive and has a drinking problem. Everyone likes working with Shanice, well, as long as all of her patients are stable and...

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4 Truths About Nurse Heroes

When the public refers to nurses as heroes, many of us don’t believe them. Heroes, after all, are those who are saving lives, who are running INTO a burning building while other people are running OUT.  Heroes fight wars and keep us safe on the streets. Though these qualities are heroic, so is nursing. Nurses can handle so many things that other people cannot (body fluids, devastating injuries, end of life, etc).  Nurses have qualities that make us more than just “book smart,” as we equally demonstrate our compassion and caring. Nurses have been known as the most trusted...

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Want To Prevent A Bullying Culture? Connect First, Then Lead

I’m considered a healthcare workplace-bullying expert and over the years, I’ve learned an important aspect of bullying. If an organization has a bullying problem – they have a leadership problem. Sounds harsh, but it’s the truth. With skilled leaders who know how to set behavioral expectations, hold their people accountable,  model professional behavior, and engage, recognize, and influence staff, the result is a culture that rejects bullying and incivility and promotes professionalism. Once I recognized this, I began to spend time developing leaders. It’s funny because there were times while working with an organization to eliminate workplace bullying and...

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Start A Kindness Revolution

The week of Valentine’s Day can be more than writing love notes to your significant other, going on a special date, or baking heart-shaped cookies for your child’s classroom. It’s a perfect reminder to add kindness & compassion to each day. Why not make time to do something special to show kindness to yourself, your coworkers, and your patients?! Shower Yourself With Love! Valentine’s Day should not be only about those who have a significant other. Whether you do or not, if you do not take care of yourself in a loving way, you will not be the best...

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CONTACT:

Renee Thompson
412.445.2653
renee@rtconnections.com
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