Got Bullies? Get Rid of Them the Southwest Airlines Way!

You’re probably wondering what bullies have to do with Southwest Airline right about now. Let me elaborate.  I travel 45 out of 52 weeks in a year, which means I spend A LOT of time in airports.  Very often when a flight is almost ready to leave, I’ll hear the gate agent announce the names of the passengers that haven’t boarded yet.  “Gannon, party of 3. Please proceed to gate A2 for immediate departure, etc.” When I hear this, I say a simple prayer that they make it! I’ve missed flights by just a few minutes and know what...

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3 Ways To Stand Up to Workplace Bullying: A Witness Doesn’t Have to be a Bystander

Workplace bullying isn’t something that happens from time to time in terrible organizations filled with awful staff; it’s something that happens in all kinds of organizations with all types of people. Yes, this means even the facility with the highest patient safety ratings filled with friendly and dedicated workers are at risk of participating in the bullying epidemic. Think bullying never happens in a Magnet Organization? Think again. As I travel across the globe talking with nurses who experience and witness bullying and incivility, I’ve noticed something strange. Everyone knows bad behavior when they see it, but it’s rare to...

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What If The Bully Is You?

In all of our talks about bullying have you ever thought the bully may be you? A few years ago I was doing a workshop for nurse leaders on the topic of bullying and incivility. About halfway through, a woman in the back of the room stood up and proclaimed, “I’m the bully.” Her assistant managers, who were sitting on both sides of her, quickly jumped to her defense. “No you’re not. You’re just a bit direct.” This leader again proclaimed, “I’m telling you. I’m the bully. That’s me up there (referring to the list of bullying behaviors on...

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Connect, Share & Raise Awareness During National Bullying Prevention Month!

During the month of October, the world comes together to raise awareness for bullying prevention and to reflect on where we have been, where we are now, and where we hope to be in the years to come. This year’s National Bullying Prevention Month marks the 11th anniversary of its initiation by PACER’s National Bullying Prevention Center. This month serves as a reminder that bullying prevention must be addressed, and one way to accomplish this is through educating ourselves, our workplaces and our communities. Let’s Connect & Share! This year, during National Bullying Prevention Month, I want to bring...

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5 Ways to Stop an Ill-Equipped Leader, Tough Manager, or Bully Boss

The role of the leader, or boss, is becoming more and more important in today’s complex world. We now have multiple generations working alongside each other, increasing reliance on technology, requiring additional learning, diminishing resources and organizational perks, and an increase in stress, burnout, and employees behaving badly. For organizations to succeed, they need strong, resilient leaders who can mitigate these complexities and inspire a collective team of employees who are all aligned and moving towards a common goal. The reality is that we don’t equip leaders with the skills they need to lead their teams; don’t hire the...

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4 Strategies to Battle Leader Burnout

Are you a leader dealing with burnout? Many years ago, I was the manager on a large medical unit and quickly realized that the majority of my employees were toxic. Seriously, they couldn’t keep managers for more than a year. Every day employees would rush into my office and share horrific stories about their co-workers. I would leave work feeling exhausted and felt as though I had NOTHING left to give my family. I only lasted a year and a half, but during my time there a Rabbi would round on my unit almost every day. He would stop...

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Is Rudeness Really on the Rise?

It’s no secret that rudeness takes center stage in a lot of of conversational arenas these days, but is it really on the rise or is it just something new to complain about? We don’t have to look very far to get the answer.  When my daughters were young, they would go trick or treating with the neighborhood kids. As I stood at the front door to hand out candy, I would watch the other kids run from house to house to get their tasty treats. Many times, a parent would stand on the street in front of a house...

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6 Ways Communication Can Build a Healthy Workplace

  Creating a healthy work environment is a hot topic for leaders today.  More than just the right thing to do for employees and the patients they serve, studies show that creating a healthy work environment increases retention, saves organizations money, and protects patients’ lives.   A healthy work environment increases retention, saves organizations money, and protects patients’ lives. Click to Tweet   Trust me. Creating a healthy work environment isn’t just a warm and fuzzy initiative dreamed up by a bunch of right-brained humans; it’s a logical and profitable strategy, especially in healthcare. So how do you know...

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3 Military Mindsets That Can Transform Your Healthcare Team

  If I walked into your unit right now and asked every employee what the mission of your unit was, I would probably get a dozen different answers. For some nurses, their goal might be to get everything done on their task list. For others, it might be to care for patients as if they were their own precious family. But as you know, for a few, their goal is to do the least amount possible, get the easiest patients, and not get any admissions! I once worked with a nurse whose primary goal during a 12-hour shift was NOT...

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Why Trust Is a Must For Nurse Leaders

  Have you given much thought to the role that trust plays in nursing lately? The public has ranked registered nurses as the most trustworthy people on the planet for years now, and for good reason. We were the one holding their uncle’s hand when he found out the cancer had come back. We’re the one who stitched up their son after his fall from the legendary tree at grandma’s house. We helped their brother with his breathing treatments after the car wreck he was lucky to walk away from. We assisted in bringing their niece into the world....

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CONTACT:

Renee Thompson
412.445.2653
renee@rtconnections.com
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